Grape Studio — Shipping Policy

At Grape Studio, we are committed to delivering your order with speed, care, and reliability. Every handbag is carefully packed to ensure it reaches you in perfect condition.

1. Order Processing

All orders are processed promptly after confirmation.
Orders are dispatched on the next business day from the date of order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Timeline

Once dispatched, delivery timelines may vary based on your location:

• Metro Cities: 2–4 business days
• Other Locations: 3–7 business days

Please note that delivery timelines are estimates and may vary due to courier operations or unforeseen delays.

3. Shipping Charges

We offer free shipping across India on all prepaid orders.
Any applicable charges (if introduced) will be clearly displayed at checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery in real time.

5. Delivery Partners

We work with trusted courier partners to ensure safe and timely delivery of your order.

6. Delays & Exceptions

While we strive to deliver within the estimated timeframe, delays may occur due to:

• High order volumes
• Weather conditions
• Remote location access
• Courier service disruptions

In such cases, we appreciate your patience and understanding.

7. Incorrect Address

Please ensure that your shipping details are accurate at the time of placing the order.
Grape Studio will not be responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Contact Us

For any shipping-related queries, feel free to reach out:

📧 info.grapestudio@gmail.com
📞 +91 7204492091
🕒 Monday – Friday, 9:00 AM – 5:00 PM
📍 Yeshwantpur, Bangalore – 560022